Everyone has a story. Everyone has had some life changing event. Everyone has some experience worthy of note.
Sometimes you have to listen very closely. And sometimes you have to say something that unlocks the story. And listen again.
Because sometimes people have a story they never want to tell. Not because they are some skeleton in the closet but because they are a little scary from a personal perspective. And these are the stories you want to hear and collect and learn from. And you have to work a little to get these stories.